Program Specialist Technician - CYFS

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

*THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.* 

Would you like to have an opportunity to have an impact on strengthening families and the lives of children in Idaho? Are you looking for a position with advancement and training opportunities and an excellent benefits package? If this sounds like a good fit to you, the Child and Family Services program is accepting applications for a Program Specialist Technician to provide support to members of the executive leadership team in the Child Welfare Program. This position is located at the department’s administrative office in downtown Boise. This is a full-time benefitted position. We are seeking applicants with critical thinking skills, problem solving skills, excellent oral and written communication skills, and developed interpersonal skills. Applicants should excel at working independently and as part of a team.

This position is not eligible for telework.

BENEFITS:

We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit. 

OTHER EXCELLENT BENEFITS

• 11 paid holidays
• Generous vacation and sick leave accrual beginning as soon as you start 
• Paid parental leave
• Medical, dental, vision insurance - incredible rates!(full-time/30+ hours per week)
• PERSI Choice 401(k)
• Deferred compensation plan
• Life insurance
• Short and long-term disability insurance
• Student Loan Forgiveness
• Wellness programs
• Employee Assistance Program (EAP)
• Flexible Spending Accounts (FSA) 
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting

EXAMPLE OF DUTIES:

• Respond to in-person, telephone, e-mail, and written inquiries and requests from the public, vendors, and other local, state, and federal agencies
• Enter and retrieve data from databases and other automated systems
• Track data and compile relevant elements to provide to leadership and regional management
• Collaborate with division staff while drafting practice standard, business process, and/or policy change documents
• Prepare internal and external communication documents, reports, videos, and/or responses
• Writes ad-hoc reports and provide statistical information to management
• Prepare project status summaries/reports
• Process invoices, submit IT requests, utilize a variety of computer applications to complete assignments, perform support tasks for a team
• Research laws and regulations to provide information to executive leadership
• Schedule external and internal meetings and tasks for executive leadership

MINIMUM QUALIFICATIONS:

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

• Experience determining program compliance with state or federal laws. Typically gained by at least one year of experience developing or reviewing program procedures and policies for compliance with state and federal laws.
• Experience preparing and presenting detailed information to groups of people. Typically gained by at least one year of experience researching, compiling, and organizing information in order to make oral presentations about the information to groups in a business setting. Topics may be informational, technical, or behavioral.
• Experience translating technical material into easily understandable oral and written communication. Typically gained by least one year of experience that required the interpretation of specialized or complex material such as laws, policies, procedures, rules or related material with this material being analyzed and communicated to stakeholders and/or the public in various formats indicating that they had a use for the material and that it was understandable.

Learn About a Career with DHW

***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: [email protected] 
PHONE: (208) 334-0681

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.