WORKFORCE DEV PRGMS SPEC

Description

State of Idaho Opportunity

Applications will be accepted through 4:59 PM MST on the posting end date. 

Apprenticeship Coordinator for Educations Systems
Workforce Development Program Specialist 

Under the supervision of the IDOL Apprenticeship Idaho Program Supervisor, the successful candidate will be responsible for developing, managing, and monitoring Registered Apprenticeship Programs (RAP) related to the Office of the State Board of Education (OSBE) and the Idaho Division of Career Technical Education (IDCTE). This position will manage the development, registration, and expansion of RAPs across Idaho in alignment with Idaho State Board of Education requirements. The successful candidate will serve as the liaison between local education agencies (i.e. school districts and charter schools) and local businesses as participating employers and OSBE and IDCTE as RAP sponsors. The successful candidate will assist apprentices with identifying and navigating resources available to support an apprentice’s success and will collaborate with employers and sponsors to develop new and sustainable employment pipelines.

This position will be employed and managed by IDOL and hosted by OSBE. The successful candidate will report directly to an IDOL supervisor, but will have an assigned OSBE site contact to serve as a primary point of contact for the IDOL employee. The position will require flexibility to work in multiple locations with the majority of the work time at the OSBE office is located at 650 West State Street, 3rd Floor, Boise, Idaho 83702.

Applicants must be authorized to work for any employer in the United States. The Idaho Department of Labor is unable to sponsor or assume sponsorship of an employment visa.

For questions regarding this position, please contact Summer MacDonald ([email protected]).

The applicant who is selected for this position will be required to pass a background check. 

KEY RESPONSIBILITIES

1. Program Development and Operations

• Qualifies leads and identifies new program opportunities.
• Assesses feasibility and promotes programs through presentations.
• Coordinates RAP (Registered Apprenticeship Program) design and oversees operations with IDOL, OSBE, and DCTE.
• Maintains and utilizes HubSpot CRM for planning and tracking.
• Prepares required program reports for stakeholders.

2. Program Evaluation

• Ensures RAP compliance with federal/state laws and education board policies.
• Monitors program quality standards set by IDOL.
• Develops and implements evaluation methods in collaboration with IDOL, OSBE, and DCTE.
• Analyzes data to assess effectiveness and evolving needs.

3. Technical Assistance

• Provides guidance to employers, sponsors, and apprentices on program policies and compliance.
• Researches issues and recommends solutions.

4. Regulatory Compliance

• Interprets and applies federal and state laws and guidelines.
• Drafts or adapts RAP policies in coordination with IDOL.
• Advises OSBE and DCTE on potential policy changes.
• Reviews operations to ensure regulatory alignment.

5. Customer Service and Communication

• Communicates program issues to OSBE and IDOL as needed.
• Delivers responsive and professional customer service.
• Engages stakeholders in strategic planning.
• Builds and maintains client relationships to retain and grow participation.
• Addresses and resolves complaints to improve overall experience.

EXAMPLES OF DUTIES

• Serve as the Registered Apprenticeship Subject Matter Expert (SME) for OSBE and IDCTE.
• Serve as the liaison between school districts and charter schools with regard to RAPs sponsored by OSBE.
• Serve as the liaison between apprentices with regard to RAPs sponsored by OSBE.
• Serve as the liaison between sponsors and CTE centers and programs.
• Provide guidance to sponsors and employers to build sustainable and compliant programs (compliant with U.S. Department of Labor and the Idaho State Board of Education).
• Train and mentor all stakeholders (sponsor, employers, partners, staff) to better understand RAPs (development, maintenance, recruitment) and other training programs as required.
• Promote and present apprenticeship programs as a viable career path as well as a valuable workforce development strategy for schools.
• Serve as the apprenticeship liaison on behalf of IDOL, OSBE, and IDCTE with committees, partners, and stakeholders.
• Group presentations to schools, colleges of education, education associations, state agencies, and other entities as deemed necessary.

MINIMUM QUALIFICATIONS - You must possess all the minimum and specialty minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

Good knowledge of:

• Local workforce development office operations and service delivery systems.  Typically gained by one year experience providing technical support for office activities which demonstrate office knowledge in a broad scope and beyond one program area.
• Computerized applications used within the local office environment.  Typically gained by one year of experience utilizing computer applications used in the local office environment, such as Microsoft Word, Excel, PowerPoint, SharePoint and IdahoWorks.

Experience:

• Interpreting and applying federal employment service programs, regulations, and procedures.  Typically gained one year of experience working with federal/state employment service or training programs, and interpreting and applying regulations and procedures.
• Developing and presenting training to groups in a formal setting.  Typically gained by experience developing and presenting training for a minimum of 10 hours of presentation time.

PREFERRED QUALIFICATIONS:

• Reflect professionalism in appearance, conversation, and attitude.
• Manage and track the workflow of multiple projects simultaneously.
• Develop and maintain effective relationships internally and externally.
• Actively participate as a team player within IDOL, OSBE, and IDCTE.
• Strong communication skills and ability to maintain client relationship.
• Maintain confidentiality.
• Manage time and multiple projects to effectively meet deadlines.
• Adaptability to change and ability to manage new duties as assigned.
• Follow IDOL and local office policies and procedures.
• Make contributions to IDOL’s regional, departmental, and programmatic goals.
• Communicate successes and failures in a timely fashion to develop a more streamlined process and future for success with key accounts and opportunities.

Benefits:

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.*

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.