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Technical Records Specialist 1

Posting Begin Date: 2025/04/15
Posting End Date: 2025/04/29
Category: Customer Service
Sub Category: Tax Administration
Work Type: Part Time Not Benefit Eligible
Location: Lewiston, ID, United States
Minimum Salary: 16.81
Maximum Salary: 16.81
Pay Rate Type: Hourly

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Description


State of Idaho

Tax Commission Career Opportunity

Applications will be accepted through 4:59 PM MST on the posting end date. 

The Lewiston field office is hiring a temporary part-time Technical Records Specialist 1. This position does not include benefits. This is a great opportunity to learn clerical tax administration and gain government experience. You will be supported by a great team with flexible hours available. If you are motivated, dependable, and detail oriented, we encourage you to apply!

Why Join Us?

  • OUR VISION: Great people. Helping you. Serving Idaho.
  • OUR MISSION: Benefit Idaho through courteous customer service, education, and fair tax administration.
  • OUR VALUES: Fairness, Accountability, Integrity, Respect.

What Do Our Employees Say About Us? 

  • "I love the work-life balance at the Tax Commission because our managers and supervisors are awesome with flexibility." 
  • "We work a flexible schedule, Monday through Friday, 40 hours a week. So this schedule has allowed me to do other things in my life."
  • "My favorite part about working for the Tax Commission are the people I get to work with. It's become a family, and I've made lots of lifelong friends."

Principal Responsibilities:

  • Gather information, make decisions, resolve problems, and respond to inquiries.
  • Utilize independent judgment and discretion as to the methods, policies, and procedures used to complete assignments.
  • Conduct involved searches, which may require accessing and selecting multiple information sources or contact with taxpayers, vendors, or outside sources to obtain information.
  • Perform specialized support work that involves an extensive in-depth knowledge of the program.
  • Review, evaluate, correct, and process records, payments and/or documents.
  • Interpret or determine compliance with tax rules, regulations, statutes, and/or program policies and procedures.
  • Interpret, explain requirements, processes, and procedures to others, internal and external.
  • Access, maintain and update manual and/or computerized records systems and develop reports.
  • May make and receive phone calls to and from delinquent taxpayers.

Minimum Qualifications:

  • At least 1 year of full-time work experience monitoring records systems, identifying problems and correcting errors. 
  • At least 1 year of full-time work experience researching a variety of sources to solve problems. 
  • At least 1 year of full-time work experience interpreting, explaining, and applying regulations, laws, and/or program knowledge to carry out assignments. 
  • At least 1 year of full-time work experience entering and retrieving data using a computerized record system.


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