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Bureau Chief - MED

Posting Begin Date: 2025/04/11
Posting End Date: 2025/05/11
Category: Administration
Work Type: Full Time
Remote: Flexible Hybrid
Location: Boise, ID, United States
Minimum Salary: 43.74
Maximum Salary: 50.00
Pay Rate Type: Hourly

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Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

 *THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.*

The Idaho Department of Health and Welfare, Division of Medicaid is currently recruiting for a Bureau Chief for Clinical and Quality Management. This position will direct the work of Bureau employees and provide oversight of complex contracts, programs and related functions in support of Idaho's managed care delivery system and related care management functions. We are seeking a proven leader with strong interpersonal, communication and problem-solving skills. The position is located in beautiful downtown Boise

This position may be eligible for telework after successful completion of probation and necessary training. Approval to telecommute is not guaranteed and subject to termination at any time.

BENEFITS:

We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit. 

 OTHER EXCELLENT BENEFITS

  •  11 paid holidays
  • Generous vacation and sick leave accrual beginning as soon as you start 
  • Paid parental leave
  • Medical, dental, vision insurance - incredible rates!(full-time/30+ hours per week)
  • PERSI Choice 401(k)
  • Deferred compensation plan
  • Life insurance
  • Short and long-term disability insurance
  • Student Loan Forgiveness
  • Wellness programs
  • Employee Assistance Program (EAP)
  • Flexible Spending Accounts (FSA) 
  • Wide variety of training opportunities
  • Some positions offer flexible hours and/or telecommuting

EXAMPLE OF DUTIES:

  • Exercise broad authority in planning, organizing, implementing, monitoring and evaluating managed care programs, related contracts and care management functions administered by the division.
  • Participate in the development of operational and organizational standards, maximizing the use of program resources to support program quality and innovation.
  • Lead Bureau employees to provide exceptional internal and external customer service.
  • Communicate essential information about contract and program issues with Division leadership.
  • Represent the Division at stakeholder meetings, promoting integrity, credibility and transparency through professional preparation, collaboration and quality presentation of information and data tailored to the needs of the audience.
  • Oversee management of all Bureau appeals and administrative hearings.
  • Coordinate all Bureau audit activity (federal, state, and internal) to ensure timely and accurate responses.
  • Manage the Bureau's budget to ensure quality and compliance with state and federal financial requirements.
  • Advise the Division Administrator and deputies on program direction and organizational decisions based on program performance data analysis.

MINIMUM QUALIFICATIONS:

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

  • Good knowledge of management practices. Typically gained by completion of at least two, three-credit college-level management courses equivalent to "Management and Organizational Theory," "Personnel Administration," and "Organizational Behavior" (that cover the five elements of management - Controlling, Leading, Organizing, Planning and Staffing) AND at least two years of experience in a supervisor/management role for professional staff; OR at least three years of experience managing a major program and providing leadership of professional staff. 
  • Experience developing and administering policies, procedures and a program budget. Typically gained through experience developing and recommending regulations, policies and procedures. Applicants must also have work experience projecting fiscal impacts of programs, negotiating contracts and/or working with personnel, operating and capital budget, typically for a period of at least two years.
  • Experience implementing organizational change within a service delivery program. Typically gained through at least two years experience in a management, supervisory or consulting role implementing projects to meet special needs, incorporating tasks and methods to implement change. 
  • Experience applying measurement processes/methods for assessing program outcomes or progress toward goals. Typically gained through at least one year experience applying measurement and tracking methods in assessing progress toward stated program goals OR a combination of college coursework (statistics, research methods, evaluation methodology, or related field) and experience.
  • Experience preparing and presenting oral presentations to groups. Typically gained through at least one year experience researching, compiling and organizing information in order to make oral presentations about the information to groups in a business setting; topics may be informational, technical, or behavioral. Take into account audience size, topic, length, and frequency of the presentations. One-to-one training is not qualifying.


Learn About a Career with DHW

If relocating to Idaho, the Department of Health & Welfare does not reimburse the cost of relocating and the department does not sponsor anyone with a work visa.

***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: [email protected] 
PHONE:
(208) 334-0681

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.

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