Technical Records Specialist 1 - MED

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

Applications will be accepted through 4:59 PM MST on the posting end date. 

Are you passionate about helping Idahoans and making a difference in their lives? If so, the Division of Medicaid has an exciting employment opportunity for aTechnical Records Specialist 1with the Bureau of Long Term Care inLewiston.This position provides a variety of records support functions; reviews and processes documents, maintains a manual or computerized records system; and performs related work. Incumbent must be detail-oriented, have the ability to maintain confidentiality and have strong computer skills, including experience with Microsoft Excel, Word and basic office software. 

This position may be eligible for telework after successful completion of probation and necessary training.

BENEFITS:

BEST RETIREMENT AVAILABLE IN THE NATION 

We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit. 

OTHER EXCELLENT BENEFITS

• 11 paid holidays
• Generous vacation and sick leave accrual beginning as soon as you start 
• Paid parental leave
• Medical, dental, vision insurance - incredible rates!(full-time/30+ hours per week)
• PERSI Choice 401(k)
• Deferred compensation plan
• Life insurance
• Short and long-term disability insurance
• Student Loan Forgiveness
• Wellness programs
• Employee Assistance Program (EAP)
• Flexible Spending Accounts (FSA) 
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting

EXAMPLE OF DUTIES:

• Take part on statewide call group answering telephone inquiries.
• E-file documents.
• General office support duties.
• Use word processing software to create and modify documents.
• Respond to participant and staff inquiries.
• Process incoming authorizations through an automated system 

MINIMUM QUALIFICATIONS:

You must possess any of the minimum/specialty minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum and specialty qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

• Experience monitoring a records system to identify and correct errors. Typically gained by one year of full-time work experience.
• Experience researching a variety of sources to resolve problems. Typically gained by one year of full-time work experience.
• Experience interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments. These complex decisions could have affected the social or economic well-being of others or would result in a service or action being denied. Typically gained by one year of work experience.
• Experience entering and retrieving data using a computerized records system. Typically gained by six months of work experience.

SPECIALTY MINIMUM QUALIFICATIONS:

• Experience using word processing software to create and modify documents.Typically gained by at least one year of experience using word processing software to create and modify documents.

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

• Experience interacting with customers via telephone and/or in person to identify their service needs and route them to an appropriate person or service to address their concerns.Typically gained by 6 months of work experience interacting with customers via telephone and/or in person to identify their service needs and route them to appropriate person or service to address their concerns. 
• Demonstrated work experience working/relating with diverse groups of people.Typically gained by 6 months of volunteer or work experience assisting the public. 
• Demonstrated time management and communication skills.Typically gained by 6 months working in an office or educational setting. 
• Experience using spreadsheet software.Typically gained by 6 months of work experience using spreadsheet software such as Microsoft Excel to create and modify electronic worksheets. 
• The ability to speak, read and write Spanish and English fluently.Applicants may be asked to complete an assessment to confirm fluency. 

Learn About a Career with DHW

***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL:[email protected] 
PHONE:(208) 334-0681

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.