Technical Records Specialist 2 - LC

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

***THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.

The Division of Licensing and Certification is accepting applications for a Technical Records Specialist 2 in the Division Administrator's Office in Boise. The Division of Licensing and Certification licenses and inspects many different healthcare facilities and agencies within Idaho, including hospitals, nursing homes, rural health clinics, ambulatory surgery centers, dialysis centers, residential care/assisted living facilities, developmental disabilities agencies and residential habilitation agencies. The division also manages the certification program for certified family homes as well as Idaho's certified nurse aide registry. This process includes healthcare, management building construction, and life safety oversight. Inspections help to ensure Idaho citizens receive safe and high-quality care. Our survey teams are responsible for over 3,000 healthcare facilities and over 22,000 treatment beds across the state.

The successful candidate will work with the division's administrator and management team to collect and maintain division performance data, lead special projects, coordinate the division's responses to public records requests and appeals, and perform some administrative support and customer service responsibilities. 

This position may be eligible for telework after successful completion of probation.

BENEFITS:

BEST RETIREMENT AVAILABLE IN THE NATION 

We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit. 

OTHER EXCELLENT BENEFITS

• 11 paid holidays
• Generous vacation and sick leave accrual beginning as soon as you start 
• Paid parental leave
• Medical, dental, vision insurance - incredible rates!(full-time/30+ hours per week)
• PERSI Choice 401(k)
• Deferred compensation plan
• Life insurance
• Short and long-term disability insurance
• Student Loan Forgiveness
• Wellness programs
• Employee Assistance Program (EAP)
• Flexible Spending Accounts (FSA) 
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting

EXAMPLE OF DUTIES:

• Extensive work in databases compiling and organizing data. 
• Problem solving the issue of pulling various types of data and making them work in a single, reportable spreadsheet. 
• Working closely with managers of various departments to acquire proper methods for procuring appropriate data. 
• Occasional loading of reports and documents onto external websites. 
• Filing scanned documents, phone work, taking meeting minutes and general clerical support will be expected. 
• Serving as a program expert and providing guidance and assistance regarding complex program rules and regulations to office staff and external customers.

MINIMUM QUALIFICATIONS:

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

• Experience monitoring record systems to identify and correct errors. Typically gained by at least one year of related experience.
• Experience interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs. Typically gained by at least one year of experience which frequently required interpreting and applying a variety of difficult rules, regulations, or policies to determine compliance or eligibility and explaining decisions to others. Decisions are complex and can affect the social or economic well being of others or will result in a service or action being denied.
• Experience  analyzing information and researching a variety of sources to identify and resolve problems or issues. Typically gained by at least one year of extensive research and analysis of highly complex or technical material requiring in-depth program knowledge in order to determine if requirements were met and if they complied with established laws and/or policies. Research must have included contacting a variety of sources both inside and outside the organization to collect, obtain, and verify information and determine the appropriate course of action.
• Experience dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations. Typically gained by at least one year experience dealing with individuals from varying cultural and socioeconomic backgrounds in stressful situations which dealt with personal, sensitive, or confidential information such as eligibility requirements, health issues, or financial matters.
• Experience entering and retrieving data using a computerized record system. Typically gained by at least six months of experience in a work setting where it was required to enter and retrieve data in a database records system or other computer records system.
• Experience composing and proofreading business correspondence. Typically gained by at least one year of office experience which required composing and proofreading a variety of business documents on a regular basis OR successful completion of at least one college-level English composition or business English class AND six months of experience composing business documents.

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

• Experience maintaining websites and electronic communication. Typically gained by at least 1 year of experience maintaining websites which required posting new and revised content and monitoring web activity. 
• Experience with Microsoft Excel (complex data analysis). Typically gained by at least one year of experience using spreadsheet software to create and modify electronic worksheets as well as design and print graphs and charts. 
• Experience with SharePoint. Typically gained by at least one year of experience using SharePoint.

 Learn About a Career with DHW

***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

 If you have questions, please contact us at:

 Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: [email protected] 

PHONE: (208) 334-0681

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.