Technical Records Specialist 1

Description

Career Opportunity

The Idaho State Tax Commission Revenue Operations division is seeking a Technical Records Specialist 1 to provide a variety of records support functions in our Business Income Tax Unit. The position is in the Boise Office in the Chinden Campus, 11321 West Chinden Blvd, Building 2 A compensation analysis will be completed for the selected candidate. Applications will be accepted until 4:59 PM mountain time on the closing date.

• Gather information, make decisions, resolve problems, and respond to inquiries. 
• Utilize independent judgment and discretion as to the methods, policies, and procedures used to complete assignments.
• Conduct involved searches which may require accessing and selecting multiple information sources or contact with clients, vendors, or outside sources to obtain information. 
• Perform specialized support work that involves an in-depth knowledge of the program. 
• Generally review, evaluate, approve, and process records and/or documents.
• Determine acceptability or conformance to eligibility requirements according to rules, regulations, statutes, and program policies and procedures
• Explain requirements, processes, and procedures to customers
• Manipulate and update manual and/or computerized records systems
• Develop reports
• Will contact taxpayers by phone or email

Minimum Qualifications: 

At least 6 months of experience in each of the following areas:

• Monitoring a records system to identify and correct errors
• Researching a variety of sources to resolve problems
• Interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments
• Entering and retrieving data using a computerized records system

Why Join Us?

• OUR VISION: Great people. Helping you. Serving Idaho.
• OUR MISSION: Benefit Idaho through courteous customer service, education, and fair tax administration.
• OUR VALUES: Fairness, Accountability, Integrity, Respect.

What Do Our Employees Say About Us? 

• "I love the work-life balance at the Tax Commission because our managers and supervisors are awesome with flexibility." 
• "We work a flexible schedule, Monday through Friday, 40 hours a week. So this schedule has allowed me to do other things in my life."
• "My favorite part about working for the Tax Commission are the people I get to work with. It's become a family, and I've made lots of lifelong friends."

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 What's In It for You?

• Affordable benefits including medical, vision, and dental insurance
• PERSI defined benefit retirement plan
• Paid sick and vacation leaves start accruing your first day
• 11 paid holidays per year
• Paid Parental Leave covering the birth or adoption of a child for up to 8 weeks
• Permanent, full-time classified employment status after successful completion of an entrance probation
• Working in an office environment with other talented and highly motivated individuals
• Beautiful state campus with lots of free parking, walking paths, and centrally located in the valley on Chinden Blvd. in Boise (ISTC Recruiter should remove this bullet point if the position is for a field office)
• The State of Idaho is a qualifying employer for Public Service Loan Forgiveness (PSLF)

Benefits may not be applicable for temporary or seasonal positions.

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected]. (If you have a contact for applicant accommodations at your agency, please replace the contact information).

Preference may be given to veterans who qualify under state and federal laws and regulations.