Training and Communications Specialist

Description

State of Idaho Division of Human Resources

Applications will be accepted through 4:59 PM MST on the posting end date. 

The Idaho Division of Human Resources (DHR) is seeking a Training and Communications Specialist. This announcement will be used to fill a classified position located at DHR Central Office in Boise, ID. This position will provide support for the Training and Communications team and will work collaboratively with the Idaho Division of Human Resources.

Summary:
To plan, develop, implement and coordinate an agency program; perform related work.

Responsibilities:
Communications:

• Prepare agency communications collateral, including flyers, social media posts, newsletters, or other materials
• Coordinate statewide communication efforts to improve and stimulate interest in a variety of statewide trainings, programs, benefits and events
• Coordinate with Communications Manager to create and implement a communications and branding guide.
• Work with Bureau Chief and Communications Manager to determine trends and resolve technical communications problems
• Update and maintain website and SharePoint pages
• Assist Communications Manager in the preparation of reports to analyze the impact of agency communications efforts Participate in special projects

Training:

• Engage in training program planning, development, and implementation, including:
• • Manage statewide training calendar
  • Develop and deploy participant communications
  • Support venue setup and day-of logistics
  • Order training materials and maintain inventory records
• Troubleshoot and resolve technical problems with training program registrations
• Develop and provide training program education to employees and stakeholders including communications, resources, and marketing materials
• Track participation and work with L&D Manager to prepare reports for statewide training initiatives
• Compile data to assess trends and needs for each program Act as initial contact for trainings and programs and effectively explain requirements, policies, and procedures

Minimum Qualifications: 

Some knowledge of:

• Management practices
• Program or project planning and implementation

Experience:

• Developing and evaluating policies and procedures

Preferred Qualifications:

Some knowledge of:

• Training methods

Experience:

• Providing customer service
• Technical writing and communication strategies
• Advanced computer skills as identified by the appointing authority (such as web development, Front Page, Publisher, InDesign, Dream Weaver, etc)
• Developing and evaluating policies, procedures, training and presentation materials
• Reviewing documents for accuracy, completeness, and compliance
• Using database management systems for tracking and reporting

Benefits:

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.*

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.