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Program Specialist DHW - TEFAP

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Posting Begin Date: 2024/04/19
Posting End Date: 2024/05/05
Category: Social Services
Sub Category: Program Management
Work Type: Full Time
Remote: Flexible Hybrid
Location: Boise, ID, United States
Minimum Salary: 26.70
Maximum Salary: 26.70
Pay Rate Type: Hourly

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Applications will be accepted through 4:59 PM MST on the posting end date. 

The Division of Welfare is excited to announce a Program Specialist–DHW position located in the Boise Business Office. This position will specialize in emergency food assistance program and policy design, business process and procedure development, budgeting, and program documentation.

We are seeking a candidate who has critical thinking skills, developed interpersonal skills, written and verbal communication skills, problem solving abilities, and process and management analysis skills.

The Emergency Food Assistance Program (TEFAP) is a statewide program that helps supplement the diets of low-income Americans by providing them with emergency food assistance at no cost. 

This position will involve statewide travel. Candidates must be willing and able to travel for stays longer than one night. 



We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit. 


  • 11 paid holidays
  • Generous vacation and sick leave accrual beginning as soon as you start 
  • Paid parental leave
  • Medical, dental, vision insurance - incredible rates!(full-time/30+ hours per week)
  • PERSI Choice 401(k)
  • Deferred compensation plan
  • Life insurance
  • Short and long-term disability insurance
  • Student Loan Forgiveness
  • Wellness programs
  • Employee Assistance Program (EAP)
  • Flexible Spending Accounts (FSA) 
  • Wide variety of training opportunities
  • Some positions offer flexible hours and/or telecommuting


  • Support grant/contract development, planning, documentation, and amendment processes to ensure program efficiency and non-disruption in services. 
  • Support and manage grant budgeting, program analysis, and federal reporting. 
  • Provide training and mentoring to staff and partners to ensure effective implementation of all state and federal program requirements. 
  • Work directly with Community Action Agencies (CAA) to provide program direction, collect data for program reporting, and perform monitoring activities. 
  • Analyze federal and state guidance to determine intent and content of rules to develop program procedures and policies for program manuals and state plans and achieve desired outcomes, in accordance with regulations. 
  • Compile, evaluate, and submit reports and respond to program requests for information. 
  • Consult with managers and prepare Department responses to address compliance issues. 
  • Ensure automation, program rules and guidelines are supporting Idaho’s ability to meet federal requirements and assure accurate reporting. 
  • Work cohesively and provide support to other block grant programs.


You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

  • Experience developing, recommending and/or evaluating policy and procedures and recommending changes. Typically gained by approximately one year of experience where this was a primary responsibility of the job. This experience may include participation in a regional or statewide quality assurance team, business change or project team or a similar assignment.
  • Experience developing technical written materials such as policies, technical manuals or rules/regulations. Typically gained by at least one year experience working in a business setting developing training materials, reports, policy and/or procedure manuals, written interpretations of law, rules, or policies, or any related background which would be considered similar.
  • Experience providing technical program assistance to staff. Typically gained by at least one year experience providing technical assistance to staff in a business setting which could include formal and informal assignments to assist, mentor or train new staff.
  • Must have a valid driver's license.

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

  1. Experience developing grants or contracts. Typically gained by at least one grant/contract cycle in each of the following areas: developing grant applications, sub-grant documents, or contractual agreements.
  2. Some knowledge or experience in working with automation, including the development of business requirements for technology and automation solutions that will enhance current program outcomes. Typically gained by at least one year experience where a primary responsibility was to work with developers or business analysts to incorporate program rules and guidelines into technology, process, or automation solutions.
  3. Experience working with Community Action Agencies. Typically gained by at least one year of experience working directly with Community Action Agencies or programs associated with community action.

 Learn About a Career with DHW

***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: [email protected] 
(208) 334-0681


The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.