Technical Records Specialist I - MED

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

*THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.*

The Children's Developmental Disabilities (DD) Program is seeking a detail-oriented Technical Records Specialist 1 to join our administrative support team. The Children's DD Program provides case management and authorizes Family Directed Services for children birth to 21 with developmental disabilities. Come help us support Idaho families who are looking for additional supports and services for their children. 

Technical Records Specialist 1's will support our Children's DD Program through referral management, intake and discharge processes, contract monitoring support, database management, and processing authorization and notices for a variety of programs. 

Our Children's DD Team enjoys: -Sharing knowledge while learning with a variety of team members and providers from different professional backgrounds -Protecting and making a difference for Idaho’s vulnerable populations -Working in a positive environment and culture -Embracing lifelong learning and change.

This is a statewide position and will report to their nearest DHW location.

This position may be eligible for telework after successful completion of probation and necessary training. Approval to telecommute is not guaranteed and subject to termination at any time.

The successful applicant will be required to complete a criminal history background investigation. Employment is dependent upon satisfactory results of the investigation. 

BENEFITS:

BEST RETIREMENT AVAILABLE IN THE NATION 

We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit. 

OTHER EXCELLENT BENEFITS

• 11 paid holidays
• Generous vacation and sick leave accrual beginning as soon as you start 
• Paid parental leave
• Medical, dental, vision insurance - incredible rates!(full-time/30+ hours per week)
• PERSI Choice 401(k)
• Deferred compensation plan
• Life insurance
• Short and long-term disability insurance
• Student Loan Forgiveness
• Wellness programs
• Employee Assistance Program (EAP)
• Flexible Spending Accounts (FSA) 
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting

EXAMPLE OF DUTIES:

• Navigating multiple databases and computerized records systems to identify and correct errors, develop reports, and update and retrieve information.
• Providing excellent customer service on the phone and in-person to internal and external clients.
• Working with sensitive or restricted data.
• Basic understanding of Medicaid and DHW programs.

MINIMUM QUALIFICATIONS:

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

MINIMUM QUALIFICATIONS:

• Experience monitoring a records system to identify and correct errors. Typically gained by one year of full-time work experience.
• Experience researching a variety of sources to resolve problems. Typically gained by one year of full-time work experience.
• Experience interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments. These complex decisions could have affected the social or economic well-being of others or would result in a service or action being denied. Typically gained by one year of work experience.
• Experience entering and retrieving data using a computerized records system. Typically gained by six months of work experience.

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

• Using a variety of computer programs to include Microsoft Suite and Adobe PDF. Typically gained by a year of experience in working with Microsoft Office to include creating and editing documents in Microsoft Word, creating and editing data in Excel, and creating and editing documents in Adobe PDF.
• Typing at least 40WPM.  
• Fluency in speaking, writing and reading in English. 

Learn About a Career with DHW

***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL:[email protected] 
PHONE:(208) 334-0681

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.