Patient Accounts Specialist - SHS

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

*THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.*

 State Hospital South (SHS) is seeking a Patients Account Specialist located in Blackfoot, Idaho. This position is responsible for the operation of the accounts receivable functions of State Hospital South which encompasses the billing and collection activities; maintenance of accounting systems for accounts receivable and accounting; review of accounting practices, policies, and procedures to ensure compliance with GAAP, GASB, and CMS guidelines; generation and/or review of periodic accounting reports. The expectation is for the incumbent to perform the below job responsibilities with a focus on customer service and meeting the vision, mission and goals of SHS and the DHW.

State Hospital South was established in 1886 and is in beautiful Southeast Idaho, an area best known for Oregon Trail and Native American history, amazing fly fishing, towering mountain peaks with abundant wildlife and awe-inspiring geological sites. State Hospital South in Blackfoot provides psychiatric inpatient treatment and skilled nursing care for Idaho’s adult citizens with the most serious and persistent mental illnesses. The hospital works in partnership with families and communities to enable clients to return to community living. State Hospital South includes 110 psychiatric adult beds and 42 skilled nursing beds. It also maintains a statewide program to restore the competency of criminal justice patients. 

This position is not eligible for telework.

Any applicant offered employment in this position at the Idaho Department of Health and Welfare will be required to complete a criminal history background investigation. Employment is dependent upon satisfactory results of the investigation. 

BENEFITS:

 We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit. 

 OTHER EXCELLENT BENEFITS

• 11 paid holidays
• Generous vacation and sick leave accrual beginning as soon as you start 
• Paid parental leave
• Medical, dental, vision insurance - incredible rates!(full-time/30+ hours per week)
• PERSI Choice 401(k)
• Deferred compensation plan
• Life insurance
• Short and long-term disability insurance
• Student Loan Forgiveness
• Wellness programs
• Employee Assistance Program (EAP)
• Flexible Spending Accounts (FSA) 
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting

 EXAMPLE OF DUTIES:

• Oversees the Accounts Receivable Collection function of SHS, with responsibility for accounting of patient accounts and monitoring billing functions and collections for compliance with CMS regulations.
• Provides assurance for compliance with GAAP and HIPAA privacy policies.
• Assists in billing insurance companies for patient services and participates in utilization review process to ensure collection from third party payers and from Medicare and Medicaid.
• Conducts interviews with patients and patient families and discusses arrangements for payment of accounts.
• Reports the hospital’s bad debts and works with billing department to ensure bad debt write-offs are conducted according to CMS guidelines.
• Adjusts patient's financial liability for hospitalization according to DHW, IDAPA, and CMS federal poverty guidelines.
• Monitors the aging reports and recommends accounts receivable rebilling of claims, tax credits/write-offs.
• Coordinates with the Deputy Attorney General to ensure compliance with Federal and State statutes governing collections and patients' accounts.
• Serves as a technical resource for patients, patients' families, and Hospital staff regarding information on Social Security, Veteran's Administration, other federal or state benefits, and other issues related to patient accounts and billing.
• Collects historical data, prepares accounting analysis, and designs special reports as needed to provide information for management use, ensure proper posting, provide information for Medicare/Medicaid Cost Reports, and provide information for the Hospital’s annual budget preparation.

• Prepares and send quarterly Credit Balance Reports for Noridian Medicare.

• Assists with SLRP report prepared for Boise twice per calendar year. 

MINIMUM QUALIFICATIONS:

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

• Some knowledge of medical records procedures and requirements. Typically gained by at least one year of work experience where these were regular responsibilities of the position
• Some knowledge of general benefits of Medicaid, Medicare and major insurance companies. Typically gained by at least one year of work experience where this knowledge was required to perform the responsibilities of the position.
• Some knowledge of bookkeeping. Typically gained by completion of one semester of high school bookkeeping, OR at least one year of work experience making routine debit and credit transactions, using worksheets and developing reports. Maintaining a personal checkbook does not qualify.
• Some knowledge of supervisory practices. Typically gained by at least six months of supervisory experience providing work assignment, direction, and monitoring of staff; OR completion of a class or seminar (of more than 1 day) specifically covering supervisory practices; OR completion of a college course covering supervisory practices; OR lead work experience that involved work assignment, direction, and monitoring of staff (such experience on a fill-in basis is non-qualifying unless for a minimum of 3 months).
• Experience interviewing others to elicit sensitive information. Typically gained by at least six months of work experience where conducting in-depth interviews was a primary responsibility of the job. Interviews may be employment interviews, job audit interviews, or other types of interview situations where information gathered was used in making decisions that had significant impact or had high consequence of error. General reception experience is not qualifying. Completion of related upper division college coursework may substitute for up to three months of experience.
• Experience interpreting state and federal regulations and insurance policies, coding manuals, and medical records. Typically gained by at least one year of work experience where these were regular responsibilities of the position
• Experience establishing and maintaining records systems. Typically gained by at least one year of work experience where these were regular responsibilities of the position 

Learn About a Career with DHW 

***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL:[email protected] 
PHONE:(208) 334-0681

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.