Technical Records Specialist 2

Description

State of Idaho

Tax Commission Career Opportunity

Applications will be accepted through 4:59 PM MST on the posting end date. 

Looking for career development?

The Compliance Support Section is seeking a detail-oriented Technical Records Specialist 2. This job requires basic computer skills, organizational skills, as well as assist both internal and external customers.

Summary:

Provides technical support for Compliance section as well as other departments within Idaho State Tax Commission. Must be able to resolve difficult situations; uses expertise in the implementation and maintenance of technical program guidelines; perform related work as assigned.

If you are excited about this opportunity, we encourage you to apply!

Applications will be accepted through 4:59 PM MST on the posting end date. 

Responsibilities:

• Interpret, explain, and apply regulations, laws, or complex policies to carry out assignments
• Use of judgment in determining an appropriate course of action
• Work with external customers on setting up Temporary Seller’s Permits, processing Temporary Seller’s Permit e-mails, technical mail and responses
• Post payments to accounts, monitor and post payments to Property Tax Reduction accounts, post payments and returns on Temporary Sellers Permits. Notate accounts accordingly
• Research, review and process liens for external customers. Work with financial institutions and title/escrow companies
• Develop, communicate, and implement plans, policies and procedures which effectively use available resources
• Enter and retrieve data using a computerized record system

Minimum Qualifications:

Experience:

• Monitoring record systems to identify and correct errors 
• Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs
• Analyzing information and researching a variety of sources to identify and resolve problems or issues 
• Dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations 
• Entering and retrieving data using a computerized record system
• Composing and proofreading business correspondence

What's In It for You? 

• Comprehensive benefits including medical, vision, and dental insurance PERSI defined benefit retirement plan 
• Paid sick and vacation leaves start accruing your first day 
• 11 paid holidays per year 
• Paid Parental Leave covering the birth or adoption of a child for up to 8 weeks 
• Employee assistance program 
• A healthy work-life balance with flexible schedules 
• A business casual dress code 
• Career growth opportunities 
• Working in an office environment with other talented and highly motivated individuals 

Why Join Us?

• OUR VISION: Great people. Helping you. Serving Idaho.
• OUR MISSION: Benefit Idaho through courteous customer service, education, and fair tax administration.
• OUR VALUES: Fairness, Accountability, Integrity, Respect.

What Do Our Employees Say About Us? 

• "I love the work-life balance at the Tax Commission because our managers and supervisors are awesome with flexibility." 
• "We work a flexible schedule, Monday through Friday, 40 hours a week. So this schedule has allowed me to do other things in my life."
• "My favorite part about working for the Tax Commission are the people I get to work with. It's become a family, and I've made lots of lifelong friends."

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Benefits:

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations