IT Systems & Infrastructure Engineer 2

Description

• Vision: A Healthier Southwest Idaho.
• Mission: To promote the health and wellness of those who live, work and play in Southwest Idaho.
• Values: Accountability, customer-focused, and teamwork influence the work we do and the difference we hope to make.

Are you looking for an opportunity to serve the communities of Adams, Washington, Payette, Gem, Canyon, and Owyhee counties? Do you crave a job where you can make a difference and serve the public? Southwest District Health (SWDH) is recruiting an IT Systems & Infrastructure Engineer 2 to join the dedicated group of public health professionals in the IT Department within the Division of District Operations.

As an IT Systems & Infrastructure Engineer 2 and public health employee, you will serve an active role in improving the health of your community. As part of a small, but mighty team, you will work under the direction of the IT Manager, focusing on the integration and support of the District’s Public Health clinical systems and resources. You will also provide end-user and desktop support for District employees, manage desktops, software, and maintain key IT systems and infrastructure. This includes overseeing network LAN/WAN, servers, VMware, firewalls, network monitoring, security, and Help Desk, ensuring seamless operation and security of all IT services critical to the District's mission.

If you crave team-oriented work, purpose, and work/life balance, perhaps it's time you consider a career with SWDH. We're all about shaking up the stereotype that working in government is dull. We're disruptors and innovators, all passionately sharing the same vision of making Southwest Idaho the best place to live, work, and play. We believe in fostering a positive and inclusive workplace where everyone can thrive.

This position may include a teleworking option from within Idaho.

Excellent Benefits

This budgeted, regular full-time position offers a competitive benefits package including PERSI (one of the BEST RETIREMENT system available in the Nation) with a lifetime benefit!

• Medical, Dental, and Vision benefits (Employee-only PPO coverage at $65/month for medical/vision and $11.82/month for dental; low-cost options for family members. Free High Deductible Health Plan for employees; low-cost for dependents.)
• Life Insurance (FREE basic coverage; paid supplemental options for employees and dependents.)
• 11 paid holidays, generous vacation, and sick leave accrual starting immediately. (Holiday pay and accruals are prorated based on hours worked.)
• Optional 401K and 457 Saving Plans
• Wellness Programs
• Flexible and family-supported policies, including 8 weeks paid parental leave
• Bring your canine friend to work on Fridays
• In-house fitness room and outdoor walking path
• Ongoing internal and external training opportunities
• Student Loan Forgiveness and Tuition Reimbursement!
• Easy commute with reverse traffic flow from Boise to Caldwell
  

Our generous benefits package boosts total compensation for full-time IT Systems & Infrastructure Engineer 2, transforming the base pay range from $33.43 - $39.33/hour to an estimated total compensation value, including benefits, of $47.13 - $54.35/hour, showcasing our investment in your well-being and professional growth.

Typical Duties:

Candidates must be able to complete the essential job functions with or without reasonable accommodation and meet all the mandatory qualifications of the position.

• Execute advanced IT technical functions for the installation, administration, and maintenance of hardware, operating systems, servers, storage, printers, networks, database programs, and related data processing elements.
• Monitor, review, and take corrective actions on the District's operating systems, hardware, data circuits, applications, security systems, and virtual infrastructure.
• Configure and maintain routers, switches, and wireless controllers.
• Monitor and maintain continuity and security of the District's network and IT infrastructure.
• Schedule, monitor, and perform maintenance of automated backups and replication of District data and virtual infrastructure to the disaster recovery site.
• Regularly test and document recovery procedures.
• Provide in-person and phone support for end-users, documenting incidents in the IT tracking system.
• Support desktops, laptops, printers, scanners, mobile phones, and other client software.
• Create written documentation and conduct end-user training for the District's enterprise clinical database applications and business software.
• Monitor and maintain the security of the District's IT infrastructure, ensuring confidentiality, compliance, and legal requirements.

Minimum Qualifications:

You must possess all the minimum qualifications listed below to qualify for this position. All required experience and/or education must be listed under the work history section of this application OR on your resume and must include a detailed explanation of your roles and responsibilities at each relevant employer.

Minimum Qualifications (MQ):

• Good knowledge of current information technology trends and capabilities, typically gained through either a closely related bachelor's degree, 2-4 upper division college courses related to the subject and 2-4 years of mid-level work experience closely related to the subject, or a combination of coursework and experience that represents the knowledge level above.

• Approximately 2-3 years of related work experience in the following areas:
   -     Installing, maintaining, troubleshooting network, server or storage systems
   -     Resolving network or server problems
   -     Working with end users to develop and implement information technology solutions for user computing needs in a business environment

MQ Specialty:

• Valid Driver’s License
• Approximately 2-3 years of related work experience in the following areas:
    -     Administering and supporting IT systems (e.g., Server operating systems including Microsoft Windows Servers and/or Linux Servers; Active Directory; scripting languages; Server Applications; Storage; etc.)
   -     Administering and supporting network systems (e.g., Switches, Routers, Wireless Access Points, etc.)
   -     Managing and maintaining virtual server environments
   -     Implementing and maintaining server backup solutions
   -     Implementing automation of server management tasks

Supplemental Information:

Who May Apply

Individuals who meet all the “MQ’s” and “MQ Specialties” listed above. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodation may be directed to the contact listed on this job posting.

How to Apply

Log in to your https://statecareers.idaho.gov/ account, find this job announcement and select the Apply Now button. Attach your most current resume and follow the promptings to complete the exam. Hit submit. Applications will be accepted through 4:59 PM MST on the posting end date. 

The successful candidate will have a history and background supportive of the department's mission goal and be required to complete a pre-employment drug test and a criminal history background check to include fingerprints.

SWDH is an equal opportunity employer and hiring is done without regard to race, color, religion, national origin, marital status, sex, age, or disability, exercising the right to family care and medical leave. In addition, preference may be given to veterans who qualify under state and federal laws and regulations. Please direct requests for Reasonable Accommodation to the interview scheduler at the time the interview is scheduled. You may direct any additional questions regarding Reasonable Accommodation or Equal Employment Opportunity for this position(s) to the Human Resource Office at 208.455.5318.

NOTICE: Idaho's Public Health Districts are agencies that are authorized by the State of Idaho as independent bodies. District employees are not State of Idaho employees, rather District employees who receive benefits through the Office of Group Insurance.

To learn more about Southwest District Health, please visit SWDH.id.gov.

If you would like to become a part of our team, we encourage you to apply.
If you have questions about this position, please contact us at:
Email: [email protected]
Phone: 208.455.5318