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Programs Bureau Chief - Division of Child, Youth & Family Services

This job posting is no longer active.

Posting Begin Date: 2024/07/10
Posting End Date: 2024/07/18
Category: Professional
Sub Category: Management
Work Type: Full Time
Location: Boise, ID, United States
Minimum Salary: 43.74
Maximum Salary: 51.65
Pay Rate Type: Hourly

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Applications will be accepted through 4:59 PM MST on the posting end date. 

The Idaho Department of Health and Welfare, Division of Child, Youth, & Family Services (CYFS) has an opening for a Programs Bureau Chief in Boise. This position will serve as a member of the CYFS leadership team and will provide direction for assigned statewide programs in support of the Department’s mission, vision, and values. 

We are searching for an amazing individual with extensive experience in program management, contract/budget management, and quality improvement roles with excellent track record of tremendous communication and interpersonal skills. This position will support the Interstate Compact for the Placement of Children (ICPC) and Child Welfare Funding Team (CWFT) programs. 



We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit. 


  • excellent medical, dental and vision insurance- (full-time/30+ hours per week) employee only coverage for PPO $65/month for medical and vision & $11.80/month for dental
  • generous vacation and sick leave accrual beginning as soon as you start 
  • 11 paid holidays a year 
  • paid parental leave
  • multiple savings plans, optional 401K, and optional 457
  • basic life insurance for employee and family (employee covered at one times annual salary; spouse covered at $10,000; child covered at $5,000)
  • wellness programs 
  • ongoing training opportunities 
  • an opportunity for student loan forgiveness
  • and more!



Program and Contract/Quality Management:

  • Provides management oversight and/or reviews of contracts, grants, and other business documentation to ensure compliance and the evaluation of controls and deficiencies are identified.
  • Provides advice to management on compliance with existing laws, policies, and business standards.
  • Provides technical guidance and assistance to organizational units and management on implementation of recommendations or policy changes.
  • Supervises staff to include hiring, training, evaluating performance, and handling disciplinary issues.
  • Confer with department staff on state and federal regulations and requirements and department compliance.
  • Ensure program compliance with all mandated requirements.
  • Direct the review and analysis of related laws and regulations to determine fiscal, operational, and program impact.


  • Oversee program quality, integrity, and compliance with state and federal programs requirements including funding sources.
  • Seek opportunities for cooperation, collaboration, partnership, and integration with other programs and efforts in order to build working relationships with internal and external customers.


You must possess all the minimum and specialty minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum and specialty qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.


  • Good knowledge of management practices. Typically gained by completion of at least two, three-credit college-level management courses equivalent to "Management and Organizational Theory," "Personnel Administration," and "Organizational Behavior" (that cover the five elements of management - Controlling, Leading, Organizing, Planning and Staffing) AND at least two years of experience in a supervisor/management role for professional staff OR at least three years of experience managing a major program and providing leadership of professional staff.
  • Experience developing and administering policies, procedures, and a program budget. Typically gained through experience developing and recommending regulations, policies, and procedures. Applicants must also have two years work experience projecting fiscal impacts of programs, negotiating contracts and/or working with personnel, operating and capital budgets.
  • Experience implementing organizational change within a service delivery program. Typically gained by at least two years of experience in a management, supervisory or consulting role implementing projects to meet special needs, incorporating tasks and methods to implement change.
  • Experience applying measurement processes/methods for assessing program outcomes or progress toward goals. Typically gained through at least one year experience applying measurement and tracking methods in assessing progress toward stated program goals OR a combination of college coursework (statistics, research methods, evaluation methodology, or related field) and experience.
  • Experience preparing and presenting oral presentations to groups. Typically gained by at least one year of experience researching, compiling and organizing information in order to make oral presentations about the information to groups in a business setting; topics may be informational, technical, or behavioral. Take into account audience size, topic, length, and frequency of the presentations. One-to-one training is not qualifying. 


  • Experience developing and monitoring contracts. Typically gained by at least one year of related experience.
  • Experience with multiple operating systems and systems software. Typically gained by at least one year of related experience. 

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

  • Knowledge of research principles and experience with use of data in human services. Typically gained through at least two years of related experience in the development of reports and spreadsheets.

Learn About a Career with DHW

***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: [email protected] 
(208) 334-0681


The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.