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WIC Clinical Assistant

This job posting is no longer active.

Posting Begin Date: 2024/06/18
Posting End Date: 2024/06/25
Category: Nutrition
Sub Category: Public Health
Work Type: Full Time
Location: Caldwell, ID, United States
Minimum Salary: 17.74
Maximum Salary: 20.87
Pay Rate Type: Hourly

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  • Vision: A Healthier Southwest Idaho.
  • Mission: To promote the health and wellness of those who live, work and play in Southwest Idaho.
  • Values: Accountability, customer-focused, and teamwork influence the work we do and the difference we hope to make.

Are you looking for an opportunity to serve the communities of Adams, Washington, Payette, Gem, Canyon, and Owyhee counties? Do you crave a job where you can make a difference and serve the public? Southwest District Health (SWDH) is recruiting two WIC Clinical Assistants to join the dedicated group of public health professionals in the Women, Infant, and Child (WIC) Supplemental Program within the Family and Clinic Services Division.

As a WIC Clinical Assistant and public health employee, you will serve an active role in improving the health of your community. As part of a small, but mighty team, you will screen applicants for program eligibility for WIC. You’ll be responsible for providing basic one-on-one or group nutrition and breastfeeding promotion and support for our clients, issue food benefits, WIC cards, and referrals to internal and external health and community resources following the mission, vision, and values of SWDH.

If you crave team-oriented work, purpose, and work/life balance, perhaps it's time you considered a career with SWDH. We're all about shaking up the stereotype that working in government is dull. We're disruptors and innovators, all passionately sharing the same vision of making Southwest Idaho the best place to live, work, and play. We believe in fostering a positive and inclusive workplace where everyone can thrive.

This position may include a teleworking option from within Idaho.

Excellent Benefits

These budgeted, regular full-time positions offer a competitive benefits package including PERSI (one of the BEST RETIREMENT system available in the Nation) with a lifetime benefit!

  • Medical, Dental, and Vision benefits (Plan options offer employee only coverage for full-time/30+hours per week PPO $65/month for medical and vision and $11.82/month for dental, with a low premium cost for adding additional family members. Or a Free High Deductible Health Plan for employees only and low cost for additional members.)
  • Life Insurance (FREE basic and paid for supplemental options for both the employee and eligible dependents.)
  • 11 paid holidays per year and generous vacation and sick leave accrual beginning as soon as you start (Holiday pay and accruals are calculated on a prorated basis depending on how many hours worked.)
  • Optional 401K and 457 Saving Plans
  • Wellness Programs
  • Bring your canine friend to work on Fridays
  • In-house fitness room and outdoor walking path
  • Ongoing internal and external training opportunities
  • Opportunity for Student Loan Forgiveness and Tuition Reimbursement!
  • The reverse flow of traffic from the Boise metro area to Caldwell and back offers a smooth commute.

Our generous benefits package elevates the total compensation for a full-time Clinical Assistant. Our offering transforms the hourly pay range from $17.74 - $20.87/hour to an estimated $28.30 - $32.13/hour, showcasing the value we invest in your well-being and professional growth.

Typical Duties:

Candidates must be able to complete the essential job functions with or without reasonable accommodation and meet all the mandatory qualifications of the position.

  • Provide client focused services in accordance with SWDH and Idaho WIC Program policy and procedures
  • Under Supervision, work to review income, residency, and identity information to determine eligibility (certification) for the WIC Program in accordance with Idaho WIC Program policy and procedures
  • Enter information accurately into management information systems (MIS) for all client interactions
  • Complete anthropometrics (height and weight) and biochemical (hemoglobin) measurements
  • Complete health assessment interviews using motivational interviewing techniques and provide nutrition education tailored to nutrition risk and participant interests
  • Work with participants determining appointment plan for WIC certification period
  • Promote breastfeeding and provide support and education based on clients' interests and needs
  • Offer referrals to community resources as determined by nutrition and health assessment
  • Issue and educate on electronic benefit card following management information system (MIS) prompts and policies. Follow up with new card holder as needed
  • Replace lost or stolen cards per policy
  • Issues and track breastfeeding equipment following policy and procedures
  • Travel and deliver services from assigned location(s)
  • Provide services in -person, by telephone, on-line, or virtually

Minimum Qualifications:

You must possess all the minimum qualifications listed below to qualify for this position. All required experience and/or education must be listed under the work history section of this application OR on your resume and must include a detailed explanation of your roles and responsibilities at each relevant employer.

This position requires the completion of Idaho WIC Program Certifier Training Program within 3-6 months from the date of hire.

Minimum Qualifications (MQ):

  • Some knowledge of health and nutritional needs of adults and children
  • Approximately 6 months or more of related work experience in the following areas:
         - Interviewing and eliciting personal information
         - Adding, subtracting, multiplying, and dividing whole numbers, fractions, and decimals
         - Recording information accurately and legibly

MQ Specialty:

  • Valid Driver’s License
  • High School Diploma or equivalent

Ideal Knowledge, Skill, and Abilities:

  • Some knowledge of:
         - Interviewing methods
         - Written and verbal communication skills
  • Approximately 6 months or more of related work experience in the following areas:
         - Interpreting, explaining, and applying regulations, laws, or complex policies to carry out assignments
         - Independently handling complaints and upset individuals in a business setting
         - Conducting sensitive fact-finding interviews
  • Ability to speak, write and read both English and Spanish

    “Some knowledge” is typically gained through either 2-4 relevant college courses, 6 months to 2 years of entry-level related work experience, or a combination of coursework and experience demonstrating the necessary knowledge.

Supplemental Information:

Who May Apply

Individuals who meet all the “MQ’s” and “MQ Specialties” listed above. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodation may be directed to the contact listed on this job posting.

How to Apply

Log in to your account, find this job announcement and select the Apply Now button. Attach your most current resume and follow the promptings to complete the exam. Hit submit. Applications will be accepted through 4:59 PM MST on the posting end date. 

The successful candidate will have a history and background supportive of the department's mission goal and be required to complete a pre-employment drug test and a criminal history background check to include fingerprints.

SWDH is an equal opportunity employer and hiring is done without regard to race, color, religion, national origin, marital status, sex, age, or disability,exercising the right to family care and medical leave. In addition, preference may be given to veterans who qualify under state and federal laws and regulations. Please direct requests for Reasonable Accommodation to the interview scheduler at the time the interview is scheduled. You may direct any additional questions regarding Reasonable Accommodation or Equal Employment Opportunity for this position(s) to the Human Resource Office at 208.455.5318.

NOTICE: Idaho's Public Health Districts are agencies that are authorized by the State of Idaho as independent bodies. District employees are not State of Idaho employees, rather District employees who receive benefits through the Office of Group Insurance.

To learn more about Southwest District Health, please visit

If you would like to become a part of our team, we encourage you to apply.

    If you have questions about this position, please contact us at:
    [email protected]
    Phone: 208.455.5318