Office Services Supervisor 1, DJC

Description

State of Idaho Opportunity

Idaho Department of Juvenile Corrections

Applications will be accepted through 4:59 PM MST on the posting end date. 

The Idaho Department of Juvenile Corrections, Lewiston facility is seeking a full-time Office Services Supervisor 1 to join our front office Administration team. 

ABOUT THE DEPARTMENT OF JUVENILE CORRECTIONS LEWISTON: To learn more about Idaho Department of Juvenile Corrections visit our website: IDJC 
JCC–Lewiston provides a highly structured, staff-secure program using a Social Learning model based on the Positive Peer Culture foundation. The program provides custody and treatment of male juveniles whose criminal history requires services beyond the community. The Lewiston program adheres to the five pillared approach of targeted treatment, education, counseling, family engagement, and skills building. In addition, the program focuses on cognitive skills building designed to alter criminal thinking patterns and requires that juveniles are accountable for behavior and rewarded for progress.

Responsibilities:

• First line supervisors of support staff in a work unit and are accountable for the work performed.
• Interview and hire new employees.
• Prioritize workloads, assign work, and monitor quality of work for completeness, accuracy of content, and compliance with agency policy. Evaluate, train, motivate, and direct support staff by developing expectations, objectives, and counseling employees.
• Handle employee performance issues and resolve employee conflicts.
• Determine training needs and recommend training programs.
• Perform the more complex duties required of the unit, handling issues that cannot be resolved by staff.
• Frequent contact with internal and external customers or the public to gather or supply information concerning the work function.
• Recommend and implement new methods, procedures, or strategies to solve work problems and improve productivity.
• Assess office needs and make recommendations to office managers regarding equipment, space, and staff requirements.

Minimum Qualifications: 

Good knowledge of:

• Office support functions.

Some knowledge of:

• Supervisory practices.
  

Experience:

• Interpreting, applying and explaining complex information such as regulations, policies or services.
  
• Independently solving problems/performing liaison activities to deal with individuals or resolve conflicts in a work setting.

MQ Specialties:

• Supervising staff.
• Performing secretarial functions. 

Benefits: We offer a competitive benefits package that includes the following -

• Excellent medical, dental, and vision insurance- employee only coverage for PPO $65/month for medical and vision & $11.80/month for dental
• Participation in one of the Nation's best state retirement system
• Generous vacation and sick leave accrual that begins as soon as you start (accumulate approximately 3 weeks of vacation the first year, and increasing with state longevity)
• Eleven paid holidays in a year
• Eight weeks of Paid Parental Leave
• Multiple saving plans-optional 401k and 457 plans
• Group Life Insurance/Disability Insurance/Supplemental Life Insurance- state provided basic life insurance coverage and affordable supplemental plans
• Public Sector Student Loan Forgiveness (eligibility requirements may apply)
• Tuition Reimbursement for continuing education
• Employee Assistance Program- confidential support, information, and resources for all of life's challenges
• State and Department Wellness Programs
• Ongoing training opportunities
• Potential flexible work schedule

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.

CONTACT INFORMATION:

Idaho Department of Juvenile Corrections
P.O. Box 83720
Boise, ID
83720-0285

EMAIL:
[email protected]