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Senior Outreach Coordinator

Posting Begin Date: 2024/06/10
Posting End Date: 2024/06/24
Category: Program Management
Sub Category: Education
Work Type: Full Time
Location: Boise, ID, United States
Minimum Salary: 30.00
Maximum Salary: 36.44
Pay Rate Type: Hourly

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State of Idaho

Office of the State Board of Education

Applications will be accepted through 4:59 PM MST on the posting end date. 

About the Agency: 

The Idaho State Board of Education (Board) is established in the Idaho Constitution for the “general supervision of the state educational institutions and public school system.” State law charges the Board with the general supervision, governance and control of public schools and postsecondary institutions, including community colleges. The Board is comprised of eight members: seven appointed by the Governor, as well as the statewide elected superintendent of public instruction. The Office of the State Board of Education (OSBE) is charged with providing professional staff support to the Board and implementing the Board’s policies, programs, and initiatives.


The Senior Outreach Coordinator serves as a regionally based professional charged with facilitating outreach, engagement, and support for programs, policies, and partnerships designed to increase the college-going rate for Idaho’s K-12 students and their families.

Daily efforts will focus on strengthening the utilization of Idaho’s Opportunity Scholarship and Idaho LAUNCH grant programs, increasing Apply Idaho and FAFSA application rates, and promoting the Next Steps Idaho brand and suite of resources. 


Increasing the college-going rate

  • Coordinate the effective delivery of all outreach and engagement support services on behalf of the Board in the designated, multi-county region, including but not limited to recruitment/awareness efforts, college and career preparation programming, state financial aid requirements and tracking and related data management, direct assistance for students and families, and documentation of provided services and related activities.
  • Strengthen utilization of Idaho Opportunity Scholarship and Idaho LAUNCH grant programs through increased Scholarship Idaho account creations, application submissions and completion of FAFSA and/or Idaho LAUNCH Career Pathway Plan activities required for program eligibility.
  • Assist in implementation of Idaho Campus Choice the Board’s simplified/fast-track admissions program.
  • Strengthen utilization of Apply Idaho the state’s free common application for ten (10) in-state postsecondary institutions.

Communicate the value of Higher Education

  • Serve as the Idaho State Board of Education outreach liaison to regionally and nationally based education, non-profit, employer, government, and philanthropy partners.
  • Strengthen the utilization of Next Steps Idaho, the state’s comprehensive clearinghouse of resources and tools pertaining to education, training, and career exploration.
  • Assist in the development, coordination, and statewide distribution of print, online, and in-person resources promoting college and career planning, college applications, FAFSA filing, scholarship applications, college enrollment, degree completion, and graduate retention.
  • Deliver a variety of outreach and engagement efforts for Idaho students on behalf of the Board via staff, presentations, programs, events, trainings, and direct support.
  • Utilize data from the Idaho Department of Education and postsecondary institutions to prepare middle school and high school students for participation in Idaho Campus Choice - the Board’s simplified fast-track admissions program.

Constituent Development & Engagement

  • Develop and maintain mutually beneficial relationships with internal and external constituencies.
  • Manage collaborative partnerships with regional- and local-level schools/districts, youth-serving organizations, campuses, businesses, and other community organizations to provide support services for students and families.
  • Engage external partners in the development and delivery of career exploration, college and scholarship application activities and services for all students in collaboration with local school districts.

Training, Technical Assistance & Support

  • Maintain thorough knowledge of all Board-related programs, materials, and references, including all related laws, rules, and regulations.
  • Design and implement relevant training and technical assistance presentations for K-12 schools, campuses, community partners and other key stakeholders.
  • Facilitate increased awareness, understanding, and consistent implementation of state policies that impact the success of Board transition programs and diverse student populations.
  • Assist with the management of central email inboxes and phone lines, delivering exceptional customer service.
  • Coordinates, supports and coaches Outreach Coordinator through on-going training at monthly meetings and onboarding processes for new hires.
  • Plans, monitors, and appraises job results of Outreach Coordinators.
  • Identify and manage project goals and objectives, outlining the tasks, timelines, and resources required.

Minimum Qualifications:

  • Knowledge and skills typically acquired through a bachelor's degree or comparable work experience in education, community outreach, case management, partnership development, public speaking, college access and success programming, or related field.
  • Experience in communication, including strong written and verbal communication, public speaking, listening and information processing, and synthesizing skills.
  • Strong organizational, time management, and documentation skills.
  • Experience in technical proficiency, including the Microsoft suite, related office productivity software, and databases.
  • Experience managing multiple projects or objectives by setting timelines and priorities, gathering requirements, and identifying questions or areas needing clarity to execute objectives.
  • Ability to build relationships and collaborate effectively with multiple entities and agencies (federal, state, and local) to service the needs of program constituents.
  • Ability to work as part of a collaborative team and complete work in a decentralized, high-profile work environment.
  • Valid driver’s license and access to a personal vehicle for required state travel
  • Some knowledge of management practices
  • Experience problem-solving
  • Experience in program area training

Application Procedure: Prepare a cover letter, resume, and a list of references with at least two former or current supervisors and attach to your candidate profile. 

Recruitment Contact: Questions about the position or the application process can be directed to Claire Russell, Human Resource Business Partner I, at (208) 854-3039 or [email protected]

Special Notification: This position is exempt from the rules of classified service under the provisions of Section 67-5303, Idaho Code. This position is educational professional exempt from overtime. The successful applicant will be required to pass a background check.


The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. Additionally, Office of the State Board of Education employees receive tuition reduction benefits under the State Board of Education. For additional information, please visit


The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.