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Tax Compliance Officer 2 - Pocatello

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Posting Begin Date: 2024/04/17
Posting End Date: 2024/04/24
Category: Customer Service
Sub Category: Tax Administration
Work Type: Full Time
Location: Pocatello, ID, United States
Minimum Salary: 22.14
Maximum Salary: 22.14
Pay Rate Type: Hourly

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Description


State of Idaho Opportunity


Applications will be accepted through 4:59 PM MST on the posting end date. 

Boost your career at the Tax Commission, using your skills and customer service experience serving the taxpayers of Idaho. We are seeking applicants to fill a Tax Compliance Officer 2 position in the Pocatello Field Office.

Summary:

To investigate, collect, and enforce payment of delinquent tax liabilities; provide taxpayer assistance and education; perform related work.

What's In It for You?

  • Affordable benefits including medical, vision, and dental insurance
  • PERSI defined benefit retirement plan
  • Paid sick and vacation leaves start accruing your first day
  • 11 paid holidays per year
  • Paid Parental Leave covering the birth or adoption of a child for up to 8 weeks
  • Permanent, full-time classified employment status after successful completion of an entrance probation
  • Working in an office environment with other talented and highly motivated individuals
  • The State of Idaho is a qualifying employer for Public Service Loan Forgiveness (PSLF)

Why Join Us?

  • OUR VISION: Great people. Helping you. Serving Idaho.
  • OUR MISSION: Benefit Idaho through courteous customer service, education, and fair tax administration.
  • OUR VALUES: Fairness, Accountability, Integrity, Respect.

 What Do Our Employees Say About Us? 

  • "I love the work-life balance at the Tax Commission because our managers and supervisors are awesome with flexibility." 
  • "We work a flexible schedule, Monday through Friday, 40 hours a week. So this schedule has allowed me to do other things in my life."
  • "My favorite part about working for the Tax Commission are the people I get to work with. It's become a family, and I've made lots of lifelong friends."

Follow us on LinkedIn or Facebook to learn more about us!

 Responsibilities:

 

  • Collection and enforcement
  • Confer with taxpayers, accountants, attorneys, and corporate officers to determine methods of liquidating tax liabilities
  • Interact with legal staff and prepare summons to obtain financial records
  • Coordinate compliance efforts with other federal and state departments investigations
  • Responsible for interviewing individuals to obtain financial information regarding assets, preparing investigative reports and coordinating activities with other agencies
  • Search state and county records to locate and/or determine ownership of personal and real property for attachment and determine and assign liability in partnerships and corporations
  • Use skip tracing methods to locate difficult-to-find taxpayers. Taxpayer assistance
  • Advise taxpayers and their representatives regarding tax laws, reporting forms and filing requirements
  • Provide technical advice to taxpayers in preparing and filing tax returns, resolving problems, establishing accounting systems and providing appropriate tax records

 Detailed Responsibilities:

*Minimum Qualifications:

 Some knowledge of:

· Financial statement analysis and interpretation; typically gained by six credits of college level accounting classes OR one year experience as a Compliance Officer OR equivalent OR one year in a related financial services field.

· Financial investigation methods to include gathering evidence, analyzing facts and identifying assets; typically gained by one year of experience as a Tax Compliance Officer OR equivalent which included a caseload that required investigation of taxpayer’s financial assets or liabilities OR one year in a related financial services field investigating individual’s financial assets or liabilities.

 Good knowledge of:

· Collection procedures; typically gained by one year experience in collections using procedures involving due process

· Interview techniques to gather sensitive and personal information; typically gained by six months of full time experience interviewing customers regarding highly sensitive, confidential, and personal information where the customers were reluctant to respond. This was a regular or frequent part of my job.

 Experience:

· Using collection procedures outside of an office environment; typically gained by one year experience in collections using procedures involving due process

· Independently working with hostile and angry individuals outside of the office; typically gained by experience where the individual had frequent interactions with a broad spectrum of the public on what would be perceived as a highly controversial area

· Independently organizing a workload and meeting organizational deadlines; typically gained by one year of work experience which required you to balance, coordinate, and set priorities for multiple projects with varying deadlines

· Negotiating agreements in a business setting; typically gained by successful completion of mediation or negotiation-related college-level coursework, or approximately 20 hours of related training, or at least one year of experience where you were required to mediate conflicts or negotiate the resolution of complaints as a major job responsibility, whether for pay or as a volunteer

· Requires valid driver’s license OR ability to meet the transportation needs of this position

 Benefits:

 The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.*

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.

 

    *Benefits may not be applicable for temporary or seasonal positions.

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