Join our Talent Network
Skip to main content

Data Systems Assistant

This job posting is no longer active.

Posting Begin Date: 2024/02/22
Posting End Date: 2024/03/07
Category: IT And Computers
Sub Category: Software
Work Type: Full Time
Location: Boise, ID, United States
Minimum Salary: 22.50
Maximum Salary: 29.25
Pay Rate Type: Hourly

Save Job Saved


Human Resource Office (HRO)
State Personnel Branch
4794 General Manning Avenue, Building 442
Boise, Idaho 83705-8112
Telephone: (208) 801-4273/4276


Registers established from this announcement may remain valid up to one year to fill vacancies within the same classification.

                      ANNOUNCEMENT NUMBER:                   24-19-MN

                      AREA OF CONSIDERATION:                      Open to current enlisted members of the Idaho National Guard or those eligible for membership. (Military membership is a condition of employment)

                      POSITION TITLE:                                           Data Systems Assistant

                      PAY GRADE:                                                      NGA-7

                      POSITION CONTROL NUMBER:               3033

                     CLASS CODE:                                                     22756

                     SALARY RANGE:                                               $22.50 to $29.25 hourly ($46,790 to $60,830 annually) - Starting pay is typically at Step 1, $22.50 ($46,790 annually)

                     FLSA CODE:                                                        Covered

                     DUTY LOCATION:                                            Idaho Military Division, Idaho National Guard, Base Civil Engineering Squadron (BCE), 124 Civil Engineer Squadron, Boise, Idaho, Gowen Field - not remote 

                     TYPE OF POSITION:                                       Military Nonclassified; Army or Air; Enlisted

                     COMPATIBLE MILITARY FIELD:                  Not Applicable

The HRO State Personnel Branch will not forward non-qualifying or incomplete application packets for consideration – ensure to attach all required information as specified below. PLEASE READ THE ENTIRE ANNOUNCEMENT BEFORE APPLYING.

Applications will be accepted through 4:59 PM MST on the posting end date. 

State of Idaho Employees: When searching for a new career within the state, browse and apply through Luma Opportunities. Applying through the State External Career website will cause duplicate profiles and will slow the processing of your application for a new job. Internal candidates should always use Luma Opportunities.


  • Military Division Mandatory Questions – Attachment of your individual responses to mandatory questions for all applicants
  • Qualifications - Attachment of your individual responses to each of the Mandatory Requirements and each Knowledge, Skills and Abilities (KSAs) specified in this announcement under QUALIFICATION REQUIREMENTS. Attach document/pdf to your application with all your responses. This is required to assess you meet all requirements for consideration. If not provided, your application will be considered INCOMPLETE.
  • Documentation identified as a Mandatory Requirement – When required, attach copies of educational diplomas, transcripts, or training certificates; or professional licenses, certifications or registrations.
  • Optional: Attach a resume and/or other supplemental documentation to support your qualifications.


  • (1) Except for minor traffic offenses, have you ever entered a plea of guilty, no contest, or had a withheld judgment to a felony offense?
    If YES please explain on a separate paper and attach it to your application.

  • (2) Do you certify that I am a U.S. citizen, permanent resident or a Foreign National with authorization to work in the United States

QUALIFICATION REQUIREMENTS: Applicants must attach to their application individual responses addressing each requirement separately.

Mandatory Requirements (conditions of employment) Provide the requested information, address your willingness and ability to meet the applicable condition and/or how you meet the requirement.

Provide your individual responses in an attachment to your application addressing each requirement (1-3) separately.

(1) Must be an enlisted member of the Idaho National Guard. Provide your military grade, job title, MOS/AFSC and unit of assignment. If willing to enlist/join, please indicate your willingness and ability to enlist. If you are enlisted in another state National Guard, indicate your willingness to complete ITS.

(2) Must have and maintain a valid and unrestricted state issued driver’s license (from any state). Provide your driver’s license number, issuing state, license expiration date, and the full name specified on the license. (Do not provide a copy of your driver’s license.)

(3) Must have, or be eligible to obtain, and maintain a favorable T3 (SECRET) Federal Background Investigation. If a selected candidate does not have a current favorable T3, as a condition of employment he/she must submit to the investigation process immediately upon hire/appointment. (At a minimum, a favorable suitability determination by the State Security Manager is required prior to appointment into this position.) 

Knowledge, Skills and Abilities (KSAs)
Applicants must have 12-months of specialized experience performing related to the duties as specified below.
In your detailed, individualized responses describe your civilian and military education, training, and work experience as it relates to each KSA that demonstrated your related experience. KSA responses assist in verifying your qualifications and determining the best-qualified applicants.

Provide your individual responses in an attachment to your application addressing each requirement (1-6) separately.

(1) Knowledge of policies, regulations and procedures governing a Civil Engineer Squadron. 

(2) Knowledge and experience with Air Force Civil Engineer System (ACES), BUILDER, and NexGenIT computer programs. 

(3) Knowledge and experience with Integrated Engineering Management System (iEMS) computer program and Automated Readiness Information System (ARIS) computer program. 

(4) Knowledge and experience with Inspector General Evaluation Management System (IGEMS) and Management Internal Control Toolset (MICT) computer programs. 

(5) Ability to multitask and handle concurrent assignments in a timely and satisfactory manner with little to no supervision. 

(6) Ability to analyze, interpret, and audit data from different computer programs for accuracy. 

SUMMARY OF DUTIES: Refer to the position description below.

a. Each person hired will be required to provide verification of eligibility to work in the United States and may be subject to a criminal background check.
b. Refer to the position description for the Mandatory Requirements for this position.
c. Military Nonclassified employees are required to comply with military standards and wear the appropriate uniform. 
d. Incumbent must be a current enlisted member of the Idaho National Guard. Loss of military membership or compatible military grade/status will result in loss of employment.
e. The State of Idaho, Military Division is an Equal Opportunity employer. Selection for this position will be made without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), genetic information, political affiliation, marital status, and disability or age (which does not interfere with job accomplishment or job eligibility based upon the position description Mandatory Requirements). Appropriate consideration shall be given to veterans in accordance with applicable state and federal laws and regulations.

PERSONNEL MANAGER CERTIFICATION: The title, series, grade, duties and responsibilities are complete and accurate as written and a current or projected vacancy exists as advertised.

                                                                                 Gloria A. Duncan
                                                                                 Supervisory Human Resource Specialist
                                                                                 Military Division – State Personnel Branch

Applications accepted online only (State employees should apply after logging in to Luma). If you are unable to apply online, please contact the HRO office by phone 208-801-4273/4276 or email [email protected] or [email protected] to discuss alternative options.

Thank you for your interest in employment with the Idaho Military Division.

By submitting your application, you are certifying all answers and statements are true and complete to the best of your knowledge. You understand that should an investigation disclose untruthful or misleading answers, your application may be rejected, name removed from consideration, or employment with the State terminated.



INTRODUCTION: This position is assigned to Base Civil Engineering (BCE), 124 Civil Engineer Squadron, Idaho Air National Guard (IDANG), functioning within the State of Idaho – Military Division. The primary purpose of this position is to provide the focal point of computer programs and data management systems relating to the 124 Civil Engineer Squadron (CES) and to perform customer support functions for users of supported data management systems and programs. Supported programs include but are not limited to Air Force Civil Engineer System (ACES), Integrated Engineering Management System (iEMS), NexGenIT, Inspector General Evaluation Management System (IGEMS), Management Internal Control Toolset (MICT), Automated Readiness Information System (ARIS), and BUILDER. Serves as the primary point of contact (POC) for problem resolution or direct inquiries. Responsible for assisting the Commander Support Staff (CSS) and customers with resolution of data management system problems encountered, or referral to the appropriate Help Desk when necessary. Identifies the nature of customer problems to include loss of service, impact to the customer, and the customer’s expectations/needs for resolution.


1. Assists customers and serves as an advisor on all CES data systems utilized throughout the squadron, state, and the Idaho Air National Guard. Provides solutions to civil engineering (CE) customer requests for assistance in resolving hardware/connectivity problems. Supports systems to include personal computers, mini computers and laptops. Receives customer requests for assistance via telephone, email or in person. 

2. Receives requests for resolution of hardware and connectivity problems that may require in-depth research. Analyzes customer problems and researches database for possible solutions, or seeks out the appropriate subject matter expert or section capable of resolving the problem. 

3. Participates in site surveys in order to verify the adequacy of software installation practices, operating environments are compliant with desktop and network security standards, and that network operations meet customer needs. Automates repetitive tasks such as ghosting software images, sanitizing disks, and warranty usage tracking. Deploys technologies to minimize technical labor for operational testing, problem resolution, and pattern analysis. Determines internal service measures for support provided and communicates service level expectations. 

4. Provides technical assistance to current and potential users so that ACES, IGEMS, MICT, NexGenIT, BUILDER, and iEMS operations have few major disruptions. Proactively interacts with users to ensure proper operation of computer systems, hardware, and connectivity. Demonstrates processes and provides orientation/familiarization training for new users. Provides technical hands-on assistance with software installations to support daily operations and major fielding activities. Provides instructions to customers on accessing data, processing, space utilization efficiencies, and program recovery techniques. Consults with customers regarding potential system or program upgrades. 

5. Advises staff and customers of data system updates. Documents and enters all requests for advice and customer assistance in the customer service log. Receives, analyzes, assigns control numbers and tracks all customer requests to resolution. 

6. Performs quality assurance checks and audits on data systems; ensures accuracy of entered information. Monitors data reports to ensure consistency and quality of data entered into the system, as well as matching data when the same data is entered into more than one system. Monitors data systems for compliance with established procedures. Queries data for use in analysis reports, studies, and problem identification. Periodically evaluates data for accuracy, timeliness, and compliance with directives. 

7. Serves as Information Technology Equipment Custodian for the 124 CES. Conducts periodic and annual physical inventory of all computers, printers, telephones, hand-held radios and projectors. Provides report of inventory to 124 Communications Squadron. Researches and attempts to locate missing equipment. Elevates unresolved missing equipment through chain of command. 

8. Serves as the Unit Self-Assessment Program integrator as directed by the commander and supervisor. Tracks inputs into MICT and IGEMS for the Unit Self-Assessment Program (USAP). Tracks checklist completion and validation and develops reports on overall unit status of all checklists. Informs unit assessors and validators of updates to checklists or responses from the Inspector Generals office on write-ups. Oversees implementation of corrective action plans for any write-ups in IGEMS or deficiencies in MICT. 

9. Assists the ANG Real Property Specialist with data entry of facility condition assessments into BUILDER and real property accountability data into NexGenIT on an as needed basis. As needed, may assist the Real Property Specialist with role request processing for members within the unit to access NexGenIT. 

10. Promotes a respectful workplace that complies with policies of the Adjutant General. Observes and ensures compliance with all applicable laws, rules, regulations and policies and serves as a role model for the Whistleblower Protection Program, EEO, security and workplace safety practices, policies and regulations at all times. Maintains a safe and drug/alcohol free workplace. 

11. Performs other related duties and projects as necessary or assigned. 

    SUPERVISORY CONTROLS: Works under general supervision of the Deputy Base Civil Engineer. The supervisor assigns broadly defined goals and job functions. The incumbent is responsible for execution of directions by independently defining and formulating overall strategies, initiatives, goals and milestones for individual work requirements/tasks. The incumbent exercises a wide-latitude of independence and must display tact, good judgment, creativity, analytical ability, and the ability to multi-task. Supervisor determines priority for competing tasks that are time-sensitive or when competing priorities arise. Seeks assistance from Supervisor as needed to work through complex problems or unprecedented situations. Keeps supervisor informed of controversial issues. Work is evaluated in terms of accuracy, adequacy and timeliness.

    PERSONAL WORK CONTACTS: Interacts on a daily basis with Civil Engineering personnel as well as personnel of the Idaho Air and Army National Guard, Idaho Military Division and network/system/database Help Desks. Occasional contacts include contractors, leasees and engineers.

    WORK CONDITIONS/ PHYSICAL EFFORT: Work is primarily performed in a well-lit climate controlled office environment. Work requires some physical exertion, including lifting and carrying of moderately heavy items (such as computer equipment) up to 40 lbs., as well as bending, reaching, squatting and crawling. Travel in and out of state may be required for work related training events. Overnight travel for moderate periods (up to 1-week) may be required for such events. Wears personal protective equipment (PPE) such as steel toed boots in accordance with applicable safety directives.

    FLSA Overtime Code: C (Covered; time and one-half) 
    EEOC: C04 ( Technical)
    WCC: 8810
    JANUARY 2023

    • State Benefits:

      The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit*


      The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

      The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

      Preference may be given to veterans who qualify under state and federal laws and regulations.

      *Benefits may not be applicable for temporary or seasonal positions.