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Administrative Assistant 2 - DOPL

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Posting Begin Date: 2024/04/15
Posting End Date: 2024/05/05
Category: Administrative Asst
Sub Category: Administration
Work Type: Full Time
Location: Boise, ID, United States
Minimum Salary: 18.85
Maximum Salary: 20.03
Pay Rate Type: Hourly

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Description


Administrative Assistant 2


Applications will be accepted through 4:59 PM MST on the posting end date. If you have previously applied to this position, you do not need to apply again.

This Administrative Assistant 2 position is a great opportunity for a professional who's looking to provide consumer protection and public safety for all Idahoans. 

BEST RETIREMENT AVAILABLE IN THE NATION! 

We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit.

EXCELLENT BENEFITS!

  • Generous vacation and sick leave accrual beginning as soon as you start 
  • 11 paid holidays per year 
  • Excellent medical, dental and vision insurance - employee only coverage for PPO $65/month for medical and vision & $11.00/month for dental 
  • Paid parental leave
  • Multiple savings plans, optional 401K, and optional 457
  • Basic life insurance for employee and family 
  • Wellness programs 
  • Ongoing training opportunities 
  • An opportunity for student loan forgiveness & Tuition Reimbursement
  • And more!

Example of Duties:

  • Receive, review and scan complaints sent to the assigned bureau; input appropriate information in database and assign to investigator/inspector as directed.
  • Prepare and mail acknowledgement letters, complaint referrals to other agencies, and case closure letters; update status notes in database.
  • Receive completed investigative files, scan, and update notes and investigators’/inspectors’ time on the case in database.
  • Respond to inquiries regarding investigative and disciplinary action processes; mail and e-mail pamphlets and complaint forms as requested.
  • Maintain contested case records for formal actions.
  • Work with Boards’ prosecutors and their support staff on formal actions.

Minimum Qualifications

Good knowledge of:

  • Office support functions including word processing, filing, composing a variety of business documents and reception.
  • Researching, compiling, and summarizing data for reports.

Experience:

  • Interpreting, applying and explaining complex information such as regulations, policies or services.
  • Independently solving problems/performing liaison activities in a work setting; coordinating activities requiring complex arrangements.

Preferred Qualifications

Some knowledge of

  • State government organization structure

Good knowledge of

  • Legal terminology
  • Investigative procedures

Experience

  • Composing official correspondence, reports, and other complex documents
  • Using Microsoft Access

Supplemental Information

The Division of Occupational and Professional Licenses provides consumer protection and public safety through its regulation of more than 204,000 licensees within 48 Boards and Commissions for the great State of Idaho.

To learn more about the Agency, please visit our website at: dopl.idaho.gov

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.

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