Join our Talent Network
Skip to main content

WDC - Technical Records Specialist 2

This job posting is no longer active.

Posting Begin Date: 2024/02/09
Posting End Date: 2024/02/19
Category: Administration
Sub Category: Administration
Work Type: Full Time
Location: Boise, ID, United States
Minimum Salary: 18.85
Maximum Salary: 18.85
Pay Rate Type: Hourly

Save Job Saved


The Idaho Workforce Development Council is seeking an individual who will embrace our agency values, have excellent interpersonal and teamwork skills, a positive attitude, is organized, and has impeccable attention to detail.

Our programs change people’s lives. The Idaho LAUNCH program is expanding to provide grant opportunities to Idaho students graduating from an Idaho high school or equivalent to pursue training beyond high school. Idaho LAUNCH connects participants to training aligned to in-demand careers. Additionally, the WDC partners with different agencies and employers to provide opportunities for all Idahoans. You can find an overview our work at:

As a Technical Records Specialist, you provide technical support for programs and organizational activities to convey information, determine compliance, and resolve difficult situations; uses expertise in the implementation and maintenance of technical program guidelines; perform related work.


  • Participation in one of theNation's best state retirement systems: PERSI
  • An opportunity for Student Loan Forgiveness 
  • 11 paid holidaysa year 
  • Paid parental leave
  • Excellent Medical, Dental, and Vision plans
  • Sick and vacation leavethat accrue as soon as you start
  • Optional 401K, and optional 457
  • Basic life insurancefor employee and family 
  • Wellness programs 

 Example of Duties:
  • Assist fiscal team in entering invoices, processing payments, etc.
  • Composing letters for correspondence
  • Analyzing documentation
  • Gathering and preparing documentation for analysis
  • Maintain accuracy with data systems, including data entry and record keeping
  • Monitor emails, incoming requests, and reports
  • Ability to extract, transfer, and compile data for various projects
  • Explain requirements, processes and procedures to internal and external partners
  • Schedule meetings, develop agendas, and anticipate external customer needs
  • Special projects as assigned
  • Some travel may be involved
  • Other duties as assigned
 Minimum Qualifications:
  • Monitoring record systems to identify and correct errors
  • Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs
  • Analyzing information and researching a variety of sources to identify and resolve problems or issues
  • Dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations
  • Entering and retrieving data using a computerized record system composing and proofreading business correspondence
 Supplemental Information:
Some positions may require:
Experience: conducting sensitive fact-finding research and interviews; storing, retrieving and compiling information in a report format using database software; using spreadsheet software; reviewing/assessing claims; working with sensitive or restricted data; operating word processing equipment and software at the rate of 40 wpm; creating mass mailings using mail merge functions; using presentation software, such as Microsoft Publisher and Power Point;
Fluency in the following: speaking, writing, English.
Experience communicating and interacting with the public and public officials such as agency heads, and writing technical documents, correspondence, guidelines, policies and procedures.
At this level incumbents operate independently and apply detailed organizational or program knowledge.

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
  The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].
  Preference may be given to veterans who qualify under state and federal laws and regulations.