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Technical Records Specialist 1

Posting Begin Date: 2024/01/30
Posting End Date: 2024/02/29
Category: Customer Service
Sub Category: Tax Administration
Work Type: Part Time Not Benefit Eligible
Location: Lewiston, ID, United States
Minimum Salary: 14.96
Maximum Salary: 0.00
Pay Rate Type: Hourly

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Description


State of Idaho Opportunity


The Lewiston field office is hiring a temporary part-time Technical Records Specialist 1. This position does not include benefits. This is a great opportunity to learn clerical tax administration and gain government experience. You will be supported by a great team with part-time hours available (12:00 p.m. to 4:00 p.m.). If you are motivated, dependable, and detail oriented, we encourage you to apply!

Why Join Us?

  • OUR VISION: Great people. Helping you. Serving Idaho.
  • OUR MISSION: Benefit Idaho through courteous customer service, education, and fair tax administration.
  • OUR VALUES: Fairness, Accountability, Integrity, Respect.

What Do Our Employees Say About Us? 

  • "I love the work-life balance at the Tax Commission because our managers and supervisors are awesome with flexibility." 
  • "We work a flexible schedule, Monday through Friday, 40 hours a week. So this schedule has allowed me to do other things in my life."
  • "My favorite part about working for the Tax Commission are the people I get to work with. It's become a family, and I've made lots of lifelong friends."

Applications will be accepted through 4:59 PM MST on the posting end date. 

Principal Responsibilities:

  • Gather information, make decisions, resolve problems, and respond to inquiries.
  • Utilize independent judgment and discretion as to the methods, policies, and procedures used to complete assignments.
  • Conduct involved searches, which may require accessing and selecting multiple information sources or contact with taxpayers, vendors, or outside sources to obtain information.
  • Perform specialized support work that involves an extensive in-depth knowledge of the program.
  • Review, evaluate, correct, and process records, payments and/or documents.
  • Interpret or determine compliance with tax rules, regulations, statutes, and/or program policies and procedures.
  • Interpret, explain requirements, processes, and procedures to others, internal and external.
  • Access, maintain and update manual and/or computerized records systems and develop reports.
  • May make and receive phone calls to and from delinquent taxpayers.

Minimum Qualifications:

  • At least 1 year of full-time work experience monitoring records systems, identifying problems and correcting errors. 
  • At least 1 year of full-time work experience researching a variety of sources to solve problems. 
  • At least 1 year of full-time work experience interpreting, explaining, and applying regulations, laws, and/or program knowledge to carry out assignments. 
  • At least 1 year of full-time work experience entering and retrieving data using a computerized record system.

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.

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